Your Trusted Translation Company

AtGlobal, a trusted professional translation company, has provided high-quality translation services in over 50 languages since 2002. Our exceptional quality and extensive experience have earned the trust of diverse clients, from major technology companies to small and medium enterprises.

Professional Translation Services
for Every Industry

Top-quality marketing material translation services

AtGlobal specializes in translating marketing materials to maximize their impact. Trusted by GAFAM and other clients for over a decade, we contribute to clear message delivery and successful outcomes.
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IT and Technology

IT-related software and application manuals, help documents, specifications, catalogs, brochures, subtitles, and e-learning materials.

Medical Sciences and Services

Medical equipment instruction manuals, catalogs, and video manuals; as well as medical papers, internal hospital documents, and medical certificates.

Academic Papers and Resources

Academic papers in humanities, business/economics, life sciences, physical sciences/engineering, and other fields.

Precision Equipment

Instruction manuals, specifications, and catalogs for various machinery and precision equipment, including computers, home appliances, semiconductors, and robots.

Legal Administration and Law

Contracts (including licensing agreements, NDAs, and OEM agreements), court documents, and certificates (including software licenses and intellectual property registrations).

Governmental Materials

Administrative documents, including tax declarations and filings, family registers and records, visa applications and related paperwork, disaster prevention and safety guidebooks, and event information pamphlets and brochures.

Accounting and Finance

Financial and investment reports, including securities reports, corporate analysis reports, financial statements, and IR materials.

Mass Media

News reports, magazine articles, interviews, YouTube, owned media, social media, etc.

Professional Translation Services
You Can Trust

As a professional translation service provider, we consider all our certifications critical to demonstrating our commitment to the expectations of our clients and business partners worldwide.

For more details about the certifications we hold, please see Credentials Information.

ISO 27001 Certified

ISO 17100 Certified

Translation Services Q&A

What services does AtGlobal offer?

AtGlobal offers two main types of services:

Translation services:

• Human translation
• Machine translation
• Formatting (DTP)
• Linguistic QA
• In-Context review (ICR for documents)
• Language testing (for web and apps)
• Transcreation
• Corpus creation (high-volume data for AI training)

Media localization:

• Transcription
• Subtitling

In what areas of expertise does AtGlobal offer translation services?

AtGlobal has a large number of specialized experts and translators with expertise across a wide range of industries. We cover virtually all sectors, including:

• Life sciences
• Business and law
• Manufacturing and engineering
• IT and software
• Education

For more information or to inquire about our specific expertise in your area, please contact us.

How are translation project fees calculated?

Translation project pricing is determined based on the following factors:

1. Project volume: Quotes are based on the word or character count of the source document.
2. Language pair: Rates vary for language pairs.
3. Service level: Pricing varies depending on the service required:
   • Machine translation with post-editing
   • Human translation and editing
   • Human translation, editing, and proofreading
4. Industry expertise: Projects requiring specialized expertise may incur higher rates.

Please contact us for a detailed quote.

Is the project management fee included in the translation and proofreading fees?

Yes, the quoted price includes project management fees, and there are no additional charges.

How are project deadlines determined?

Turnaround time depends on the following factors:

• Project volume (word/character count)
• Content type
• Required services
• A standard translation and editing project, handled by one translator and one editor, typically processes approximately 2,000 words per business day. For example, a 10,000-word project usually takes five business days. We can also assign multiple translators to urgent projects. Please contact our support team for a precise delivery estimate.

Can you expedite the delivery with urgent translation services?

If you have a specific deadline, please don’t hesitate to let us know. We will coordinate with our production team. However, additional fees may apply for work outside of normal business hours or on weekends.

What payment methods does AtGlobal accept?

You can make payments via:

• Bank transfer*
• Payment link (supporting various methods including Mastercard, Visa, Amazon Pay, Alipay, and WeChat Pay)

*Bank transfer fees are the responsibility of the customer. Please contact us to discuss the most cost-effective payment option for you.

Is it possible to pay with a credit card?

Yes, you can. We can send you a PayPal invoice so you can pay by credit card.

What currencies does AtGlobal accept?

We accept payments in USD, EUR, and SGD. Please contact us if you would like to pay in another currency.

Are all of your translators native speakers of their respective target languages?

Yes, our translators are 100% native speakers of the target language and are highly experienced professionals. In specific situations where a non-native speaker might be a better fit, we will consult with you beforehand.

Do you offer certified translations?

We provide a certificate of accuracy (including a signature and company seal). However, we do not offer notarization services.

Is the confidentiality of client documents guaranteed?

Yes, all document content is accessible only to project personnel and is securely managed. AtGlobal enters into Non-Disclosure Agreements (NDAs) to protect the confidentiality of submitted materials.

What if I’m dissatisfied with the translation quality?

AtGlobal offers a guarantee of revisions for any inaccuracies detected in the translation, provided these are identified prior to client acceptance of the deliverables. You may submit revision requests at any time before acceptance.

Do you use online machine translation?

Yes, we provide machine translation with post-editing for clients requiring rapid turnaround times and cost-effective solutions. However, this service is most suitable for standard business documentation where a moderate level of accuracy is acceptable. For marketing collateral and complex content, we recommend human translation and editing, which emphasizes both high accuracy and cultural relevance.

Do you offer sworn translations?

We provide sworn translations where this service is offered in the respective country.

What is your process for technical translations?

Our technical translation process involves understanding your specific requirements, assigning translators with expertise in the relevant field, managing terminology with glossaries and translation tools, and conducting thorough editing and quality assurance. By leveraging the knowledge of industry-specialized linguists, we ensure that your content is accurate, consistent, and tailored to the target audience and industry standards.

Do you offer design/desktop publishing (DTP) services?

If you provide editable source files, we can handle DTP and formatting. We can also recreate your source files in an editable format if needed.

What file formats do you deliver translations in? Can I receive them in Excel or Word format?

Translations are generally delivered in the same file format as the original source document. Should you require a different format for delivery, please inform us, and we will endeavor to meet your needs.

Do you have ISO certification?

Yes, AtGlobal is certified to ISO 27001 and ISO 17100.