Company Privacy Policy

Company Privacy Policy

Company Privacy Policy

(hereinafter referred to as “we” or “us”) hereby inform you of the following points concerning personal information (Article 2, Paragraph 1 of the Act on the Protection of Personal Information) in the course of business, in accordance with the provisions of the said Act.

1. Purposes of use

(1) Your personal information

      • Implementation of contracted work, delivery of deliverables, etc.
      • Delivery of translation deliverables, etc., return of entrusted materials, etc., and other communications necessary for the provision of services.
      • Collection of compensation, management of receivables and payables, and management of customer information.
      • Responding to, confirming, and recording inquiries and consultations.
      • Customer support and after-sales service.
      • Implementation of measures to improve service and operational efficiency.
      • Planning, developing, and improving our services.
      • Research and study, data collection and analysis related to our business.

(2) Personal information of translators, proofreaders and other contractors

      • Selection, registration, and management of outsourcing partners, and various communications necessary for business.
      • Arrangement of translation, review and management services, conclusion of contracts, and performance of contracts including payment of commission fees.
      • Management of debts and credits, taxation and other necessary procedures

(3) Personal information of applicants and retirees for recruitment and hiring activities

      • Providing information to and contacting applicants for recruitment and recruiting activities, and other activities related to recruitment and recruiting activities.
      • Post-retirement procedures, providing information to and contacting retirees.

(4) Personal information of employees and their family members

      • Employment management related services.
      • Services related to payment of salaries, etc.
      • Benefits and welfare services
      • Procedures and communications required by law.
      • Other procedures and communications required for business operations.

(5) Purpose of use of specific personal information

      • Office work related to health insurance, unemployment insurance, etc.
      • Employee pension and national pension affairs
      • Office work related to salaries, bonuses, year-end adjustments, etc., and withholding of income tax
      • Office work related to the preparation and submission of withholding tax certificates, payroll reports, etc.
      • For the preparation and submission of statutory payment records.
      • In addition to the above, for the administration of the Numbering Act, etc.

2. Provision of personal information to third parties

We will not provide the above personal information to third parties except in the following cases.

  • When we have your consent.
  • When required by law.
  • When necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
  • When providing personal information as a result of the succession of business due to merger or other reasons.
  • When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining your consent is likely to impede the execution of those affairs.

We may outsource all or part of the handling of personal information within the scope necessary to achieve the purposes of use listed in “1. In such cases, the Company will exercise necessary and appropriate supervision over the consignee, such as by concluding a contract regarding the handling of personal information.

After confirming the identity of the individual, we will notify the individual in writing by mail addressed to the address of the individual or his/her representative of the contents of our response to the requested disclosure of personal information. If the disclosure, etc. is not made for legitimate reasons, the Company will also notify the customer by mail with the reasons for not making the disclosure, etc.

3. Acquisition and Use of Attribute Information and Action History

This is set forth in our GDPR Privacy Policy.

4. Changes

We may change this Privacy Policy from time to time without notice in order to comply with changes in laws and regulations or as otherwise necessary.

5. For inquiries about personal information protection
Hiroichi Goto (Compliance Officer)

Revised November 1, 2019